Privacy policy

1. Controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

DHB GmbH Pierbusch 17 44536 Lünen Germany Phone: +49 30 4397928852 Email: info@dhb.gmbh Represented by the Managing Director Dipl.-Ing. Dirk Brockhaus

2. Summary

• This website sets no cookies and stores nothing in your browser.
• We do not use any web analytics or audience measurement tools.
• Fonts, images and scripts are served from our own server. No data is transferred to third parties such as Google when you view the pages.
• Enquiries sent via our forms are not stored on the web server but forwarded to us by email.

3. Hosting

This website runs on a server that we rent from IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. IONOS processes the data on our behalf; a data processing agreement pursuant to Art. 28 GDPR is in place.

4. Server log files

Each time a page is requested, our web server automatically stores the following information transmitted by your browser:

• IP address of the requesting device
• date and time of the request
• requested address, HTTP status code and amount of data transferred
• previously visited page (referrer), if your browser transmits it
• browser and operating system (user agent)

We use this data only to operate the website securely and reliably and to detect attacks. We do not combine it with other data. The log files are rotated daily and deleted automatically after 15 days at the latest.

The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest is the secure operation of the website.

5. Cookies and web analytics

This website uses no cookies and no comparable techniques that store or read information on your device. We do not use any analytics or marketing services. A consent banner is therefore not required.

6. Contact form

When you write to us using the contact form, we process the information you enter: name, email address, industry and your request, optionally also company and phone number.

This information is not stored on the web server. It is sent by email to info@dhb.gmbh, and you receive a confirmation of receipt at the address you entered. The emails are sent via the mail server of IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany, with whom a data processing agreement is in place.

To prevent abuse, we limit the number of enquiries per IP address. For this purpose the IP address is kept in the server’s memory for at most one hour; it is not logged.

We use your information only to handle your enquiry. We delete the emails once the enquiry has been dealt with, unless statutory retention obligations (in particular under commercial and tax law, up to ten years) apply.

The legal basis is Art. 6 (1) (b) GDPR if your enquiry is aimed at a contract, otherwise Art. 6 (1) (f) GDPR (our legitimate interest in answering enquiries), as well as your consent pursuant to Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future, for example by email.

7. Contact by email

When you send us an email, we process your email address and the content of your message in order to handle your request. Our mailbox is hosted by IONOS SE (data processing on our behalf). Storage period and legal basis are the same as for the contact form.

8. Contact by phone

Calls to our phone number are first answered by an AI-based phone assistant provided by IONOS SE. It asks about your request and passes it on to us. In doing so, IONOS processes on our behalf your phone number, the time and duration of the call and the information you give during the call. We use this information only to handle your request and to call you back.

The legal basis is Art. 6 (1) (b) GDPR if your request is aimed at a contract, otherwise Art. 6 (1) (f) GDPR (our legitimate interest in taking calls outside office hours as well). If you prefer not to talk to the assistant, please send us an email.

9. Encryption

This website and our forms are transmitted exclusively in encrypted form via HTTPS (TLS). You can recognise this by the padlock symbol and “https://” in your browser’s address bar.

10. Your rights

You have the following rights regarding your personal data:

• access (Art. 15 GDPR)
• rectification (Art. 16 GDPR)
• erasure (Art. 17 GDPR)
• restriction of processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)
• objection to processing based on Art. 6 (1) (e) or (f) GDPR (Art. 21 GDPR)
• withdrawal of consent with effect for the future (Art. 7 (3) GDPR)

An informal message to info@dhb.gmbh or by post to the address above is sufficient.

11. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your data infringes the GDPR. The authority responsible for DHB GmbH is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen Kavalleriestraße 2–4 40213 Düsseldorf Germany www.ldi.nrw.de

12. Changes

We update this privacy policy when the website, our services or the legal situation change. The version published here applies.